Liên hệ
Câu hỏi, đề xuất tính năng, yêu cầu hợp tác hay báo cáo lỗi? Chúng tôi đọc mọi tin nhắn.
Transmission Channels
Hỗ trợ Kỹ thuật
Dành cho báo cáo lỗi, vấn đề thiết bị hoặc câu hỏi về tính điểm.
Head Office
Visit us at our headquarters for business meetings and collaborations.
TRANSMISSION SLA
Our support channels are monitored continuously. General feedback, bug reports, and customization requests typically process within 24-48 hours on standard business days.
Liên hệ
Câu hỏi, đề xuất tính năng, yêu cầu hợp tác hay báo cáo lỗi? Chúng tôi đọc mọi tin nhắn.
Support & Feedback FAQ
Welcome to the Reflextry contact portal. We value community input above all else. Whether you're reporting a bug on our visual memory test, requesting a brand new typing speed variation, or inquiring about commercial licensing for cognitive research, our team is ready to assist.
How do I report a bug or glitch?
If a specific brain training tool isn't loading or scoring correctly, please use the contact form above. Include your browser (Chrome, Safari, Firefox), your device type (Mobile/Desktop), and a brief description of the issue. This helps our engineers patch the problem rapidly.
Can I request a new benchmark tool?
Absolutely! Many of our most popular games—like the Chimp Test and Sequence Memory—were heavily inspired by user suggestions. If you have an idea for a new reflex, accuracy, or speed test, drop us a message with the subject "New Tool Request".
Do you offer API access or data exports?
We are currently exploring options for educational institutions, researchers, and professional esports teams who wish to export raw cognitive latency data or integrate our reaction tools via API. Please reach out to our business email for enterprise inquiries.